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As a new user, we signed up for IDrive teams 25. Seemed to make good sense since most of our devices are 250gb or less on drive size.
The challenge I'm having is that we'd like to backup the users %appdata% folders via a Policy setup in the webclient and applied to certain users.(IDrive.com - Dashboard - Settings - Policy - <policy name> - Backup Content
I've tried %appdata% but that just grabs the system account %appdata% path.
I also tried *\appdata\ as a folder but it doesn't see it.
It appears that hidden files/folders can't be backed up via include files/folders
Now I can get it if I go to each individual user account and add it to the users backup manually, but with 20 - 25 systems, this is a bit of a chore.
I'm currently testing a full system backup removing all the default include files/folders and just adding c:\
Any thoughts on how to get the hidden user data via a policy rather than manually having to go to each users account would be appreciated
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I don't have access to the "Team" version so I can't test anything in the "Profile" section of the Web Dashboard.
On each machine, you could create a string in the registry at:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Session Manager\Environment
(for example) BackupProfile=fred (where fred is the profile name of the user of the machine)
This variable should be available to the Local SYSTEM account, so you should be able to add to the IDrive profile c:\users\%BackupProfile%\AppData
Alternatively could you run IDriveService under each user's account on each machine, thereby inheriting their environment variables?
Either of these may create some risk though, for example if you have more than one account on a machine, you're not going to get everything captured on the backup.
Creating a local admin backup account on each machine may be another option, then run IDriveService in that account and backup the whole C:\ drive.
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Great ideas - thank you Steve.
What it looks like I'm learning about doing an entire C:\ backup is that it takes awhile.
Do you know if with subsequent backups it only backs up changed files or does it do an entire c:\ backup again?
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