https://backupforum.progforums.com/BackupForum Backup forum en http://backend.userland.com/rss https://backupforum.progforums.com/BackupForum/viewtopic.php?pid=1009#p1009 1009@https://backupforum.progforums.com/BackupForum Topic: IDrive error - "File / Folder does not exist" Message: ted1949pritchard wrote:Here's the solution:...I've also had times where automatic nighttime backups occur but fail to back up new files. Again, who knows why. IDrive simply doesn't seem to recognize what has changed... Another way to deal with this on a one time basis is to click on "verify now' under the Settings tab.  Then in the Backup tab, you can see your backup set being re-checked.  When that finishes you can click Backup Now. Sun, 10 Aug 2025 15:53:02 +0100 https://backupforum.progforums.com/BackupForum/viewtopic.php?pid=1008#p1008 1008@https://backupforum.progforums.com/BackupForum Topic: IDrive error - "File / Folder does not exist" Message: Here's the solution:When you delete files or folders, occasionally the IDrive log shows the error message "files / folders no longer exist." Why that happens is a mystery, but it's easy to correct. I've also had times where automatic nighttime backups occur but fail to back up new files. Again, who knows why. IDrive simply doesn't seem to recognize what has changed.To solve it, under Backup, hit Modify and delete one folder from backing up. That forces IDrive to reassess all backed up files to determine whether they are the most current. It takes a while, but clears out the issues above. Once that's done, go to Modify and recheck the folder. Again the reassessment process runs. Then when you run a normal backup (manual or automatic), all new files get backed up and errors go away. Software glitch, apparently, but easy to correct. I do that periodically when more bogus errors are shown. Wed, 25 Jun 2025 05:58:23 +0100 https://backupforum.progforums.com/BackupForum/viewtopic.php?pid=1007#p1007 1007@https://backupforum.progforums.com/BackupForum Topic: IDrive Backup has been REALLY SLOW the past 2 days starting 5/19/2025 Message: Mine seems to be fine on the Windows application. No slow-down in backups.The Web page has all my devices, however navigating through my files takes a long time - but I think that's always been the case which is why I don't use it ;) Wed, 21 May 2025 11:41:32 +0100 https://backupforum.progforums.com/BackupForum/viewtopic.php?pid=1006#p1006 1006@https://backupforum.progforums.com/BackupForum Topic: IDrive Backup has been REALLY SLOW the past 2 days starting 5/19/2025 Message: Has anyone else experienced a dramatic slowdown in their IDrive backups?  I backup once a day.I logged into the IDrive web page today. It took A LONG TIME for it to display all of the devices, I am backing up to IDrive.  I finally gave up waiting.  Then came back 15 minutes later, by then all of my devices had displayed.I ran Speedtest on my PC, the network is fine.I updated the current version of IDrive today.  We'll see if that makes a difference. Tue, 20 May 2025 23:50:18 +0100 https://backupforum.progforums.com/BackupForum/viewtopic.php?pid=997#p997 997@https://backupforum.progforums.com/BackupForum Topic: message from IDrive blocking corner of screen Message: I think you can turn it off here:(Scheduler / Notify me on desktop) Mon, 27 Jan 2025 18:42:14 +0000 https://backupforum.progforums.com/BackupForum/viewtopic.php?pid=995#p995 995@https://backupforum.progforums.com/BackupForum Topic: message from IDrive blocking corner of screen Message: YOUR NEXT SCHEDULED JOB WILL START ON 1/xx/2025 x:xxpm message always blocks my top right corner of screen and it wont go away...How do I stop this madness? Sat, 25 Jan 2025 00:59:31 +0000 https://backupforum.progforums.com/BackupForum/viewtopic.php?pid=989#p989 989@https://backupforum.progforums.com/BackupForum Topic: Verify backup set not occurring when it should Message: I just looked at my Tracefile.txt and the Verify process is still happening at odd times, so the bug is still in there. But that doesn't really explain why your backup set isn't being verified at all. It should happen automatically at some point. Tue, 10 Dec 2024 14:28:57 +0000 https://backupforum.progforums.com/BackupForum/viewtopic.php?pid=988#p988 988@https://backupforum.progforums.com/BackupForum Topic: Verify backup set not occurring when it should Message: IDrive support isn't much help.  All I ever get from them is "install the latest update".  I've learned more from this thread than I've learned from IDrive support.The good thing is that *I think* files that get missed from a backup do get picked up with the next day's backup. Tue, 10 Dec 2024 14:21:26 +0000 https://backupforum.progforums.com/BackupForum/viewtopic.php?pid=987#p987 987@https://backupforum.progforums.com/BackupForum Topic: Verify backup set not occurring when it should Message: With my situation, it was as if when I slept my PC the timer stopped counting and the verify happened at weird times, but I could predict when that would be depending on how long my computer was asleep for. I don't know why IDrive used a timer rather than a time-of-day trigger for the Verify operation. Tue, 10 Dec 2024 13:46:18 +0000 https://backupforum.progforums.com/BackupForum/viewtopic.php?pid=986#p986 986@https://backupforum.progforums.com/BackupForum Topic: Verify backup set not occurring when it should Message: Here are the most recent entries in tracefile.txt.  Note that there is no entry for the 7th.  The most recent backup that said "0 files backed up" was at 3AM on the 8th.There seems to be no correlation between the "timer set to" time and the timestamp of each of these lines.2024-12-04 20:10:00,089 INFO  [69] - [Verify Backupset]: Timer set to: 0 Days: 23 Hours: 59 Minutes: 59 Seconds2024-12-05 16:52:41,875 INFO  [38] - [Verify Backupset]: Timer set to: 0 Days: 3 Hours: 17 Minutes: 18 Seconds2024-12-05 20:10:00,111 INFO  [62] - [Verify Backupset]: Timer set to: 0 Days: 23 Hours: 59 Minutes: 59 Seconds2024-12-06 20:10:00,092 INFO  [36] - [Verify Backupset]: Timer set to: 0 Days: 23 Hours: 59 Minutes: 59 Seconds2024-12-08 06:58:02,606 INFO  [77] - [Verify Backupset]: Timer set to: 0 Days: 13 Hours: 11 Minutes: 57 Seconds2024-12-08 08:08:27,062 INFO  [38] - [Verify Backupset]: Timer set to: 0 Days: 12 Hours: 1 Minutes: 32 Seconds2024-12-08 08:19:25,115 INFO  [71] - [Verify Backupset]: Timer set to: 0 Days: 11 Hours: 50 Minutes: 34 Seconds2024-12-08 20:09:59,004 INFO  [5] - [Verify Backupset]: Timer set to: 0 Days: 0 Hours: 0 Minutes: 1 Seconds2024-12-08 20:10:00,026 INFO  [70] - [Verify Backupset]: Timer set to: 0 Days: 23 Hours: 59 Minutes: 59 Seconds2024-12-09 06:44:50,189 INFO  [74] - [Verify Backupset]: Timer set to: 0 Days: 13 Hours: 25 Minutes: 9 Seconds2024-12-09 11:42:26,054 INFO  [68] - [Verify Backupset]: Timer set to: 0 Days: 8 Hours: 27 Minutes: 33 Seconds2024-12-09 20:10:00,056 INFO  [6] - [Verify Backupset]: Timer set to: 0 Days: 23 Hours: 59 Minutes: 59 Seconds2024-12-09 20:42:34,901 INFO  [70] - [Verify Backupset]: Timer set to: 0 Days: 23 Hours: 27 Minutes: 25 SecondsI'm having to retry each of my posts several times to get one to finally post. Tue, 10 Dec 2024 13:27:27 +0000 https://backupforum.progforums.com/BackupForum/viewtopic.php?pid=985#p985 985@https://backupforum.progforums.com/BackupForum Topic: Verify backup set not occurring when it should Message: I don't know what to suggest other than contacting IDrive support, not that they are necessarily helpful.When I encounted a problem like this, I believe they said that installing the latest update isn't sufficient and that I needed to actually uninstall and reinstall it: As per the update from the back-end team we request you to perform clean installtion of the IDrive application using the below steps.1. Uninstall the IDrive application2. Rename the "IDriveWindows" folder to "IDriveWindowsOLD" in the installation path [C: Program Files (x86)IDriveWindows]3. Click on Start > Open Run > Type " appdata " and Hit on " Enter " > Go to Local > find " IDrive " folder and rename it to " IDriveOLD "4. Download the latest version of "IDrive Windows" application using the link given below:https://www.IDrive.com/thankyou_win5. After downloading the latest version of IDrive, Right-click on the setup and select 'run as administrator' to install the application.Please run the backup and check and let us know if you are still facing any issue. Of course that was years ago so the process may have changed. Again, as I recall, this didn't fix the problem, but one day it just went away. Tue, 10 Dec 2024 13:25:11 +0000 https://backupforum.progforums.com/BackupForum/viewtopic.php?pid=984#p984 984@https://backupforum.progforums.com/BackupForum Topic: Verify backup set not occurring when it should Message: Yes, I've rebooted.  I also installed the latest update just a couple days ago, 7.0.0.19.  I'll try to attach a screenshot.  I see 6 copies of tracefile.txt.  The only one that is up to date is the one in ibcommon itself. Tue, 10 Dec 2024 05:02:11 +0000 https://backupforum.progforums.com/BackupForum/viewtopic.php?pid=983#p983 983@https://backupforum.progforums.com/BackupForum Topic: Verify backup set not occurring when it should Message: tlveik wrote:...The log file you referred to, Tracefile.txt, seems to have been abandoned since the last entry in it is dated 09/22/2024. .... On my system I see five different Tracefile.txt files in different locations within IBCOMMON. But the ones for the two Windows users on my PC both show that they were modified today. So IDrive is still using Tracefile.txt. Make sure you're looking in your username's folder. The three other Tracefile.txt files I see (one is in the SYSTEM folder, one is in IBCOMMON itself) show old modification dates.Have you tried rebooting? I vaguely remember having a similar problem years ago, and IDrive support wanted me to reinstall the application. Not a great solution, but maybe it helps some people. Is the clock on your PC accurate? Tue, 10 Dec 2024 02:27:01 +0000 https://backupforum.progforums.com/BackupForum/viewtopic.php?pid=982#p982 982@https://backupforum.progforums.com/BackupForum Topic: Verify backup set not occurring when it should Message: Ah nice, you're still here.For reference...The log file you referred to, Tracefile.txt, seems to have been abandoned since the last entry in it is dated 09/22/2024.When IDrive reports that 0 files have been backed up, I can go into IDrive, manually do a "Verify Backup", then manually initiate another Backup, then IDrive does indeed backup the files that it missed with its automatic scheduled backup.  So that seems to imply that the daily scheduled "Verify Backup" step gets missed sometimes for some reason.Why that additional step is necessary, I don't know.  It must try to learn on the fly which files need to be backed up and this "Verify Backup" step is just a safeguard if its on-the-fly method misses something?  Who knows. Tue, 10 Dec 2024 02:14:43 +0000 https://backupforum.progforums.com/BackupForum/viewtopic.php?pid=981#p981 981@https://backupforum.progforums.com/BackupForum Topic: Verify backup set not occurring when it should Message: I'm still here!My backups have been working fairly well over the past year, and the issues I was seeing when I first started this thread seem to have disappeared. Sorry you're having trouble, @tlveik. Wish I had more I could share with you. Tue, 10 Dec 2024 01:51:39 +0000