Backup forum

Here's the solution:

When you delete files or folders, occasionally the IDrive log shows the error message "files / folders no longer exist." Why that happens is a mystery, but it's easy to correct. I've also had times where automatic nighttime backups occur but fail to back up new files. Again, who knows why. IDrive simply doesn't seem to recognize what has changed.

To solve it, under Backup, hit Modify and delete one folder from backing up. That forces IDrive to reassess all backed up files to determine whether they are the most current. It takes a while, but clears out the issues above. Once that's done, go to Modify and recheck the folder. Again the reassessment process runs.

Then when you run a normal backup (manual or automatic), all new files get backed up and errors go away. Software glitch, apparently, but easy to correct. I do that periodically when more bogus errors are shown.