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#1 2023-07-03 17:13:59

hebbjeff
New member
Registered: 2023-07-03
Posts: 2

IDrive saying MacBook air is offline

Hi, I am am new member
I am using IDrive to backup by Macbook air.
IDrive is saying that my laptop is offline.
How do I troubleshoot this problem?


Thanks
Jeff

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#2 2023-07-03 17:29:43

SteveA
Administrator
Registered: 2018-02-23
Posts: 417
Website

Re: IDrive saying MacBook air is offline

I assume you're talking about the online IDrive Dashboard.

While I don't have experience with IDrive for Mac, I can tell you that I find the Dashboard with the Windows version quite unreliable when it comes to online / offline detection.

I do all my backups / restores / config from the Windows local client.

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#3 2023-07-16 17:37:01

hebbjeff
New member
Registered: 2023-07-03
Posts: 2

Re: IDrive saying MacBook air is offline

SteveA, thank you for your reply
From you windows experience, do you have any suggestions on things I can try on my MacBook Air?

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