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#1 2019-06-25 17:09:05

miketherunner
New member
Registered: 2019-06-25
Posts: 4

error when installing new version of IDrive

Runtime Error 41:4369

The process cannot access the file because it is being used by another process

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#2 2019-06-25 17:23:09

SteveA
Administrator
Registered: 2018-02-23
Posts: 417
Website

Re: error when installing new version of IDrive

I'm assuming this is the Windows version.

Have you tried stopping all the IDrive processes from Task Manager before installing the new version?

Do you have any anti-virus or anti-malware software that may be locking files?

If that doesn't help, maybe boot into safe mode to uninstall the current version, then boot normally and try installing again.

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